A charitable explanation would be to say it’s in maintenance mode, but it sure feels more like benign neglect. To sum up, SurfEasy has not changed in any substantial way in four years. It also collects some diagnostic data that you can read about in the privacy policy. The policy says the service does not log your browsing and internet activity, but it does log your IP address “for the purposes of delivering the content in accordance with your device(s) and determining the appropriate language settings for communicating with you.” NortonLifeLock says it also logs your device name and type, OS version (mobile devices only), and aggregate bandwidth usage. SurfEasy is part of NortonLifeLock, the latter is based in Tempe Arizona and the CEO is Vincent Pilette.Īs for SurfEasy’s privacy policy, it’s okay but not great. There are no options for paying in cash or with cryptocurrencies like Bitcoin. All payments are handled via a credit card or PayPal.

That won’t get you very far in terms of anonymity, however, as SurfEasy does not offer any significant way to pay anonymously or semi-anonymously. To sign up for SurfEasy the company requires an email address, and those who wish to could use a pseudonymous email address. Another important thing to note is that every SurfEasy server we used was running in Amazon’s cloud.